1. How to order?
A. Send a mail to us with the following information:
* SHOES ID and SHOES SIZE form our website
* Quantity you want
* Your contact details (Full name, Address, Zipcode, City, Country and Telephone)
B. We send you confirmation email after get your order information.
C. Send the payment and the sender name to us
D. We confirm the payment and send out the shoes by door to door Express mail in 2 days.
E.We will email the tracking number to you after we send the shoes.
F.Give us feedback after you get the shoes.
our payment is western union,bank transfer,moneybooker or money gram
2. How can I get information after I have paid for the shoes ?
We will e-mail the tracking number of the express company to you as soon as we receive the tracking number.
3. When and how can I check on my order status?
Normally, after 2 days you can trace your package(s).
4. How do I contact you if I have a question?
We prefer to be contacted by email(see contact us) or via MSN.
5. How long will it take to receive my shoes?
It usually, on average, takes 6 business days to receive your order.
Sometimes the shoes are delivered faster(only 4 days).
Please note that business days do not include holidays or weekends.
6. Do you ship to International locations (any country other than USA and Europe)?
Yes. We currently ship to many international locations.
7. Can you reserve a shoe for me until I can pay for it?
Yes. of course, the only thing you have to do is to confirm it by e-mail and we will keep them for you for two days. However, after two days, if we haven't received your payment, we will sell it further to someone else.
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